You may encounter issues using video streaming apps like Amazon or Netflix. The app may freeze, or you may only see the service logo without further progress. If you encounter such issues, try restarting the app by turning your TV off and on. Additionally, you may receive a message stating that there needs to be more memory to install a new app. Your LG TV may not be running due to a lack of memory. The memory of your LG TV is complete.
Freeing up memory on LG TVs by year of manufacture.
You should know that clearing memory may differ depending on the OS version of your LG TV.
All LG TVs: up to 2020, clear the RAM is standard (disconnect from the mains). Clear the memory, in each app separately delete the cache; similarly in the browser, delete the history.
QNED, Nano Cell 2021-2023: similar to TVs of previous years.
OLED TV 2021-2023: OLED TVs have a program called “Memory Optimiser.” This program can optimize applications and free up memory. This program is designed specifically for fast memory freeing and is located in the next section of the menu.
OLED TV 2021: Settings→All Settings→General→Support→OLED Care → Device Self Care→Memory Optimizer
OLED TV 2022-2023: Settings→All Settings→General→OLED Care → Device Self Care→Memory Optimizer
Memory in LG TV RAM, ROM
Like most Smart TVs today, LG TVs use two main types of memory: RAM (Random Access Memory) and ROM (Read-Only Memory, or permanent memory, most commonly referred to as internal memory or storage).
RAM (Random Access Memory):
This type of memory is used to temporarily store data and executable commands when applications are started and run. When you turn on your TV, the operating system boots up and then uses some RAM. When you run an application, it also uses some RAM.
RAM provides fast access to data necessary for the TV’s operating system and applications to work efficiently.
In LG TVs, the amount of RAM can vary depending on the model and class of the TV, but it is usually 1-2 Gbytes.
ROM (permanent memory):
ROM is most commonly referred to as the TV’s internal memory or internal storage.
This memory stores the TV’s operating system, software, applications, and user settings.
Like RAM, ROM varies from model to model and typically ranges from 2 gigabytes to 16 gigabytes, depending on the TV class.
Managing these types of memory, especially cleaning and optimizing the RAM, can help improve the performance of your LG TV, especially when working with video streaming applications and other resource-intensive task
You should be aware that when you run applications or use the TV browser, some information is written to the TV’s memory, both RAM and ROM; RAM is used to store current information that does not require long-term storage, such as cache and current application and browser cookies. The recorded information speeds up the work of applications in real-time.
The second part of the information is stored in the permanent memory; it is installed applications, TV settings, and information of long-term storage, such as logins and passwords of applications; you do not need to enter the application every time; it is enough to enter the username and password once. Similarly, the browser remembers and caches the pages of websites you visit, so the information is displayed more quickly the next time you visit.
Determining the type of LG TV memory problem
Depending on which one is full, your TV will respond accordingly. Unfortunately, you won’t get a direct indication of the problem on the screen, but here’s what you might encounter.
- The app won’t load hangs: this is usually a RAM problem; something is incorrectly written, or the cache is outdated.
- The application restarts to free up memory: There is no space for the application to load, and the problem can be either RAM or ROM.
- It takes a lot of memory to display this page: there is no free memory in RAM and ROM to cache information.
- The application cannot be installed, no memory: no free ROM memory.
Clearing the RAM cache is a simple solution.
If you are experiencing issues with running applications on your LG TV, such as freezing or slow video, it may be due to a lack of available RAM. To do this, unplug your TV for at least one minute. If your TV is always plugged in, turning it off with the remote control button will not completely clear the RAM cache as some electronic components, such as the WiFi module, will continue to function, and data will still be stored in RAM. Unplugging the TV will cause it to shut down and erase all information. Once turned back on, the applications will function normally.
How do you find out the capacity and available memory of your LG TV?
If you receive a message about insufficient memory when installing or running an application, it is recommended to clear the TV’s permanent memory. To check the available memory on your LG TV, use the remote control to navigate to Settings→All Settings→General→Devices→TV Management → TV Information.
Please note that depending on the TV’s class, the operating system occupies a portion of the memory, typically between 600 MB and 1.2 GB.
Installed applications take up part of the TV’s memory, with approximately 20-30 MB per application. This allows for the installation of up to one hundred applications. The remaining space may be used for cache information from applications and the browser. If there is sufficient free memory, there is no need to clear it. However, clearing the cache is recommended if there is little or no free memory.
How to clear memory on LG Smart TV
On LG TVs, you can clear the memory cache of a browser or application. You should know that using your browser to watch videos accumulates a lot of cached information. And if you love YouTube and are logged into your account, all your browsing history, playlists, and recommendations are copied to your TV. This happens with other apps, too; for example, Amazon also remembers your playlists and information about the movies you’ve watched and where you finished watching, so you can resume watching from where you last watched.
So, your browser remembers the most information if you use it. The first thing to do is to clear your browser cache. To do this, do the following.
Delete the LG TV’s browser cache: Switch the TV to “Smart-TV” mode by pressing the “Smart” button on the remote control.
Launch the Internet browser. Select “Settings” in the upper right corner.
In the window that appears, select “Clear cache“. Confirm your selection by clicking “OK“.
Now see how your TV works In 90% of the cases, the TV will work fine. If the problem persists, it means that the memory is occupied by applications.
Deleting Application Memory Cache on LG TV: If you use the app frequently, the memory is taking up the app’s cache. The app has settings; go to the settings and see if there is an option to reset data or information. If you don’t find it, try uninstalling the app and installing it again. After resetting the settings, you must log back into the app. Enter your username and password and the access code, if any.
Uninstall an application on your LG TV: Uninstalling apps on your LG TV helps free up memory space on your device and can improve its performance. But you should know, as I mentioned before, apps take up little memory, so if your TV has no free memory, it’s hardly the app’s fault.
- Turn on your LG TV and press the Home button on the remote control.
- Use the navigation buttons on the remote to select and open the LG Content Store, which is the app store on your LG TV.
- In the LG Content Store, locate and select the application management section, which may be labeled “My Apps” or “Application Manager.”
- From the list of installed apps, select the one you want to uninstall.
- After selecting an app, you will have an option to uninstall it. Select the uninstall option and confirm your action.
- After confirmation, the app will be uninstalled from your LG TV.
Memory optimization in OLED TVs from 2021: OLED TVs have more memory and more settings, so having free memory is critical for regular operation. That’s why the TV has a small memory optimization program, which checks what memory is occupied, determines the relevance of data, and clears unnecessary files. You don’t need to delete the browser or application cache; the program does it alone. At the beginning of this article, I provided the path to this customization. I will repeat how to find memory cleaning in LG OLED: Settings→All Settings→General→OLED Care → Device Self Care→Memory Optimizer.
Reset your LG TV to factory settings
This method will suit you if you like a challenge or prefer a new TV setup. You can reset your TV to factory settings. The reset will clear the memory cache of all the apps, browsers, and all the settings you made manually. You must reconnect to WiFi, set your settings, adjust your channels, re-login to all your accounts, and update all usernames and passwords on all apps and browsers. I recommend this method as a drastic method if nothing else works. To reset your settings to factory defaults, do the following.
Go to TV Settings, General, Reset, and Initial Settings, press OK on the remote, and select OK to confirm the reset message; the TV will reset all settings to factory defaults, clear the cache, and return the TV to factory settings.
Tips for freeing up LG TV memory.
To avoid problems with your TV’s memory, follow these recommendations. Often, the issue is not the apps but the browser that fills your TV’s memory. The apps themselves take up little space.
To save TV memory when using a browser, periodically clear the browser’s memory cache. To avoid the need to clear the cache periodically, you can use the browser in incognito mode. This will automatically delete all information when your session ends. However, avoiding using the browser on your LG TV is generally recommended.
When using apps on your LG TV, remember that tips for using apps can vary. For example, if you use subscription-based streaming services, you must be logged into your account to use the app. If you use YouTube, you can choose not to authorize it. This will reduce the amount of memory the YouTube app uses. Although the app itself doesn’t take up much memory, logging in to your YouTube account synchronizes your browsing history from other devices, which takes up memory.
Always start with the simplest solution. Analyse which apps you use most often, begin by cleaning your browser and then move on.
Many tips out there may need to be useless, such as disabling quick start. However, this does not affect your TV’s memory, as a fast start only determines which programs to run first.Feel free to ask any questions, and I will do my best to answer them.
