Samsung Smart TVs may display error codes during Smart Hub operations or when trying to connect to Samsung’s servers. These codes are designed to pinpoint specific issues with your TV’s hardware, software, or network settings. While there are nearly 200 different error codes, most users will only see a few of them during the TV’s lifespan. Understanding these common codes can help you solve problems quickly without needing technical support.
Most Common Samsung TV Errors and What They Mean
Error 102 appears when a firmware update is detected by the TV, but the actual update file is not yet available for download. The simplest fix is to wait, or you can manually update the firmware via USB using files from Samsung’s official website. Error 109 is a model mismatch issue, where Samsung’s servers cannot determine the correct firmware for your TV. In this case, contacting Samsung support is necessary—they will open a support ticket for technical review.
Error 600 points to a memory allocation problem. This happens when the TV’s available memory is too low for normal operation. You can try clearing your browser data, deleting unused apps, or performing a factory reset. Installing new software via USB may also help and will reset the system. Error 601 means the TV is not connected to the internet. Check your Wi-Fi settings, restart your router, and ensure your internet service is functioning normally.
Error 800 indicates the TV is no longer eligible for updates from Samsung’s servers, usually due to age. Unfortunately, this cannot be fixed. Error 801 signals that the server response time is too long—often caused by poor internet or temporary server overload. Restarting the router and trying again later can help.
DNT001 is a lock code meaning the device has been blacklisted, often due to being reported as stolen. If you receive this code, contact Samsung or the seller and provide proof of purchase. Error 2014506-1 means that an incorrect software version was installed, or the model number has been altered. A factory reset through the service menu is required to correct it.
What to Do If You See Other Error Codes
While the errors listed above are the most common, other codes can appear depending on your TV model and usage. If your TV shows an unfamiliar error code, take a photo of the screen and report it to Samsung support. They may request additional information to help diagnose and resolve the issue. Always make sure your TV’s firmware is up to date and your network connection is stable to minimize the risk of future errors.
