Samsung TVs sometimes display error codes, especially during Smart Hub operations or when communicating with Samsung servers. These codes are intended to diagnose specific problems with the TV. Although there are about 200 error codes, users usually encounter only a few of them. Below are explanations of the most common ones and their solutions.
Error 102 occurs when a firmware update is announced on Samsung’s servers, but the firmware itself is not yet available for automatic download. To resolve this issue, you can either wait for the update to become available or manually update your TV using a USB drive by downloading the firmware from Samsung’s official website.
Error 109 indicates a model match error. This occurs when Samsung servers cannot correctly determine which firmware is required for your TV model. In such cases, you need to contact Samsung support who will create a ticket for their technical team to resolve the issue.
Error 600 means that the TV doesn’t have enough memory to run processes so called memory allocation error. You can fix this problem by clearing your browser history or uninstalling unnecessary apps. If the problem persists, you may need to do a factory reset, which will delete all settings and data. Another option is to install software via USB, which will also reset the system and delete all stored information.
Error 601 means that there is no internet connection. To fix this, you should check your network settings and make sure your TV is properly connected to the Internet. Make sure your ISP is providing Internet without any problems.
Error 800 is a sign that your TV is outdated and can no longer receive updates from Samsung’s servers. Unfortunately, there is no solution for this except to consider upgrading to a newer model of TV.
Error 801 indicates a long server response time. This is usually due to poor internet connection or loss of data packets. Also in case of overloaded servers. To solve this problem, check the stability of the Internet connection, restart the router and try to connect again or try to connect after some time.
DNT001 lock code means that the TV is blacklisted as a stolen device. In such cases, you need to contact Samsung support or the retailer and provide proof of legitimate purchase. Only after verification can the device be unlocked.
Error code 2014506-1: The software update was not performed correctly, a software version that does not match the model of your TV was downloaded. The model number of your TV has changed and does not match the serial number. Solution – factory reset via the service menu.
These explanations are based on official Samsung support guidelines and can help users better understand and solve common problems with their TVs. If you experience other errors, they are not considered common and if they occur, you should take a photo that support asks you to take for further review.
