If you own a Samsung Smart TV and encounter error 800 when trying to update the software, know that this is a fairly common issue. It indicates a problem with Samsung’s servers. However, it’s important to consider the age of your TV. If it’s more than five years old, it’s likely considered outdated and no longer supported by the company. This means that the software to update your model has been removed from Samsung’s servers, which is what is causing error 800 to occur.
It is important to realize that this error is not related to your internet connection. It is caused by problems with Samsung’s cloud servers that serve the TVs. Therefore, rebooting or resetting the router will not bring results.
How can I check if my TV is out of date?
It is very easy to do. You can determine the year of manufacture of your TV by its model number. You can find the model number in the About TV menu, or in the Samsung obamacare menu. Use the information in this article to decipher the model: Samsung TV designations and labeling. The data on this page has been regularly updated since 2013 and is always up to date.
The next step is to check the current software version on your TV and compare it with the latest available version on the Samsung website. If the versions match, then your TV has received the final update and is no longer serviced.
What happens to the apps on your TV once OS updates are discontinued?
The short answer is nothing. The Smart Hub and apps continue to be updated regularly. They are kept up to date by the developers. Streaming services track which TV models users watch content from. When the number of users of outdated TVs decreases to a minimum level and the costs are no longer recovered, streaming platforms will announce that they will stop supporting these models.
As for Samsung TVs, it’s safe to say that support has already ended or will soon be ending for models released before 2018.
