Google Chrome usually offers to save your username and password when you log in to a website if you’ve entered that information into the appropriate form. If Chrome doesn’t display this option, the password-saving feature may be turned off, the website may have been added to the list of sites for which Chrome isn’t allowed to save passwords, or the password may already be saved—after all, it could simply be a browser glitch.
You can check these settings and, if necessary, save the password manually.
Check the password-saving setting
First, make sure Chrome is allowed to offer password saving.
- Open Google Chrome.
- Select the three-dot menu in the upper-right corner.
- Select Passwords and autofill.
- Open Google Password Manager.
- Select Settings.
- Turn on Offer to save passwords and passkeys.
After enabling this option, open the website again and sign in. Chrome should offer to save the login information.
Check whether the website is blocked
Chrome allows you to prevent password saving for individual websites. If you previously selected an option not to save a password, the website can appear in the Declined sites and apps list.
To check it:
- Open Google Password Manager.
- Select Settings.
- Find Declined sites and apps.
- Look for the website you are having problems with.
- Remove the website from the list if it is there.
Then return to the website and sign in again. Chrome should offer to save the password.
Saving a Password Manually
Even if the password-saving feature is enabled, Chrome may not always recognize every login form correctly. Websites may use non-standard authentication systems, password fields that behave differently than in typical forms, or additional security measures—in which case, you can add the password manually.
Open Google Password Manager and select “Add.” Enter the website address, username, and password, then save the entry.
Sometimes you can save a password immediately after logging in. Depending on your version of Chrome and the website, a key icon may appear in or next to the address bar. Click it and select the option to save the password.
What if the password is already saved?
Chrome may not offer to save the password because it already has an entry for that website. Open Google Password Manager and find the website you’re looking for. Once you’ve found it, open the saved entry and check the username and password.
If the saved information is incorrect, update it or delete the old entry and sign in again.
