During the appearance of LG smart TVs, LG remote controls have changed several times in appearance and design. So in 2021, the Magic remote received a new design. Also remote controls Magic remote have been improved, some models have received NFC modules, which simplifies the work with mobile devices.

Resetting and Pairing the Magic LG Remote Control (2011-2022)

If you have an LG TV with a Magic remote control, you should know that the TV is controlled by radio and infrared signals. For this purpose, the remote control is equipped with an infrared transmitter, a Bluetooth module, and a gyroscope that controls the pointer. If the remote control is new, an initial pairing must be performed to connect it to the TV. After replacing the batteries, you may also need to pair the remote control with the TV. Usually, this does not happen; the remote control and the TV should remember each other even after the power is turned off. The pairing is maintained when the devices are turned off. However, it is possible that the connection protocol software may not work correctly, in which case the remote control and the TV will not work correctly.

LG Magic Remote does not work TV does not respond

If your LG remote control does not work, does not respond to the buttons, and can only turn the TV on or off, try the following.

  • Restart your TV by unplugging it for 20-30 seconds. This will clear the cache completely and reboot the TV’s operating system in case of a software failure. If this does not help, proceed as follows.
  • Check or replace the batteries in the remote control, they may be dead, and the remote may not work correctly. If you have checked the batteries and the remote control does not work, proceed to the next step.
  • Repair the remote control to the TV. The remote control and the TV may not be paired correctly; the Magic remote control is a Bluetooth device.
  • If the remote control stops working, in most cases, it does not mean it is defective. Today’s TV is a computer. For your TV to work correctly, it is necessary to load it with many programs that take care of specific TV functions. For the remote control to work, you need to run a program that activates the TV’s Bluetooth and decodes the commands from the remote control. For example, moving the cursor around the screen or transmitting voice commands: these commands are sent to the TV via Bluetooth. You can try removing the pairing (remote control + TV) and repairing these devices.

The remote control pairing procedures vary depending on the TV model (year of TV manufacture). The following describes how to pair the remote control and the TV correctly.

Connecting the LG Magic Remote Control to the TV set

Here are some conditions for correctly connecting the remote control and the TV. They are simple rules, but they help to eliminate problems when setting up the remote control and the TV.

  • The TV must be turned on.
  • If there are other LG TVs nearby, turn on only the one you want to pair and turn off the others. The remote control can communicate with multiple TVs.
  • Pairing starts 20-30 seconds after the TV is turned on, as the TV needs time to start the operating system.
  • All remote control adjustments must be made close to the TV, and there must be a high Bluetooth signal strength between the remote control and the TV for pairing to be successful. This protects against accidental pairing with another TV. The remote control will pair with the TV that detects the highest Bluetooth signal strength.

If you don’t know which remote you need for your LG TV, you can read our article about remote control compatibility with TVs LG Magic Remote Compatibility List 2011-2022 year.

To pair the remote control for the first time, place it next to the TV at arm’s length (optional, but desirable), press the OK or MUTE button and hold it down for about 5 seconds. Until a message appears on the TV screen indicating that the remote control and TV are paired. To visually display the pairing process, the backlight of the power button on the remote control will blink during the pairing process.

The new LG Magic remote control connects to M, W, S, N, A, B, C, F, G, H, K, P, Q, OLED 2012-2022 series TVs.

Magic Remote Controls (2012-2022). These remotes have been supplied with LG TVs since 2012. The appearance of the remotes has changed over time, but the procedure for pairing the remote with the TV has not changed in 10 years.

To pair your new remote control with the TV, turn on the TV, insert the batteries into the remote control, point the remote control at the TV, turn on the TV by pressing the power button on the remote control, and wait for the TV to turn on and press the OK button (this is the mouse wheel on the remote control). Press the OK button until a pairing message appears on the TV screen.

Connecting (Pairing) the Magic Remote Control for TV models 2010-2011, LVxxxx, LKxxxx

Magic remote control for TVs from 2010-2011. This is one of the first remote controls for smart TVs. Below you can see the remote control for LV and LK series TVs.

To pair the remote control for the first time, place it next to the TV at arm’s length (optional but desirable), press the OK or MUTE button, and hold for about 5 seconds. Until a message on the TV screen indicates that the remote control and the TV are paired. To clearly show the pairing process, the backlight of the remote control power button will blink during the pairing process.

LG TV home button not working

The Home button is often used to call up the menus on your TV. If the Home button does not work, it can be caused by various reasons, for example, the remote control or malfunction of the TV. First, check the batteries in the remote control; we recommend replacing them with new ones. If the problem is not solved after replacing the batteries, try reconnecting the Magic Remote to the TV. To do this, remove the pairing of the remote control and the TV and then pair it again. It is also possible that the contact pad under the Home button is dirty. In this case, you need to disassemble the remote and clean the contact pads under the buttons. This is most likely the case, especially if one button does not work.

Reset Magic control LG

If you want to reconnect the remote control, you have to reset the Magic to factory settings or if you have a previously used remote control that has already been paired with the TV. You must reset the previous pairing of the remote control and the TV. You should know that the procedure differs for TVs before 2021 and after 2021.

TVs before 2021: To reset the remote control, simultaneously press the BACK and HOME buttons on the remote control. Press and hold the buttons for at least 5 seconds. The remote control will reset, and the remote control will be as good as new.

LG TVs after 2021: For MR21 and MR22 remote controls, press and hold the Home and Setting buttons simultaneously for at least 5 seconds, and then the power button flashes three times. The remote control restarts and operates as if it were new. The remote control will pair with the TV if you continue holding the buttons. The power button is steadily illuminated, which means that the Magic remote control is connected to the TV.

For a better understanding, you can see the buttons to press below.

Connect the LG remote control to the TV set

Let me update a bit; connecting the remote control after a factory reset is the same as with the new remote control. Press the OK button on the Magic remote control. A message should appear on the TV screen saying that the remote and TV are paired.

If the pairing process was unsuccessful, you must do it again. But before doing so, restart the TV, turn it off and then turn it back on (remember to unplug the power cord) to clear the program cache and restart the service programs.

Restarting and connecting the Magic Remote to the TV.

For added convenience, LG made it possible to turn the remote control off and on with a single button on TVs in 2016-2020. To do this, press and hold the GUIDE button on the remote control for 5 seconds. The Magic remote control automatically disconnects from the TV (pairing is reset) and reconnects to the TV.
From 2021 onwards, as mentioned above, the HOME and SETTING buttons must be held down. The power button flashes three times; the remote control settings are reset, continue to hold down the buttons, the power button lights steadily, and the connection to the TV is established.

It is recommended to perform all operations standing next to the TV.

Problems connecting the Magic remote control to the TV set

Yes, this situation also happens, you try to reset the remote control to factory settings and pair it again, but nothing helps; the TV does not respond to the remote control. Most likely, in this case, the remote control is defective. The LG remote control is a complex device; it has a Bluetooth module and a gyroscope, reacts to the movement of the remote in space to control the pointer on the TV screen, and supports voice commands. Some elements may not work, the remote is a portable device and can often be dropped, so the warranty on the remote is usually three months. If the remote control pairing with the TV via Bluetooth fails, you will have to buy a new remote control.

The Bluetooth service must be initialized LG TV

In sporadic cases, the Bluetooth module on the TV’s motherboard may be defective. This message appears on the screen if the TV does not see the Bluetooth module. This malfunction often occurs (especially in hot and humid climates), the connection stubs lose contact, and the Bluetooth module does not work. In this case, the TV must be repaired.

LG universal remote control does not work

If the standard remote control of your LG TV does not work, follow the steps below to find the problem.

Check if the standard remote control is working. To do this, take your phone, turn on the camera, and point the camera at the remote (infrared LED); it is in front of the remote. Then press any button on the remote control; if it works, the camera LED will blink. Notes: The standard remote control emits infrared light; humans cannot see the light in this range, but the camera sensor reacts to infrared optical waves.

If the LED on the universal remote control is flashing, the remote control is working. The infrared receiver on the TV is not working. Check if the receiver is blocking the signal from the soundbar or something else. Since modern TVs are computers, you need to reset the TV by unplugging it for 1-2 minutes (unplug it from the power outlet). After 1-2 minutes, turn on the TV and check if the remote control works; if so, the problem was in the TV, related to the software. If the TV still does not respond to the remote control after that, it needs to be repaired.

If the LED on the remote control does not flash, replace the batteries with new ones. If replacing the batteries with new ones does not remedy the situation, you must purchase a new remote control.

LG TV remote control some buttons don’t work

In general, the most frequently used buttons on the remote control do not work. These are the volume and channel selection buttons. The cause of the malfunction is dirt on the contact pads of the board. To restore operation, the remote control must be disassembled and the places cleaned with an alcohol-based cleaner. In 90% of cases, this will fix the functionality of the remote control buttons.

How to control the TV without a remote control

If your remote control is broken, you can use smartphone apps to control your TV with your phone. LG TVs can connect to a Wi-Fi network and work with your phone. The TV and your phone with the TV control app must be connected to the same network. For phones, LG has developed smart home apps for Android, and there is an app to control your LG TV through Apple’s iPhone or iPad. With this app, you can control the TV when you don’t have a remote control.

You can also use the control buttons on the TV-usually a joystick that you press to execute a command.

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93 COMMENTS

  1. Hi
    My remote for LG TV model no. 32LM636BPTB
    is not working…. Whenever i press any key there is pop-up massage appear that “Do you want to add HDMI 3 to [Quick Access 5]?”
    So please help me to overcome with that issue even i can not even use volume button and not even power button every time it’s appear that same massage..

    • Try the following. Unplug the TV for 2 minutes. Turn on the TV and check the remote control. Disconnect the remote control from the TV ( press BACK and HOME) and reconnect, press OK. If this does not work, the remote control is probably defective and needs to be replaced.

  2. I have 2 LG tvs side by side. One has a standard remote and one has the magic remote. How do I stop each remote from controlling both TVs?

    • The standard remote control will control both TVs with IR signals. Close the receiver on the TV you do not want to control. But you will have to turn it on and off manually with a button on the TV. The Magic remote creates a pairing with the TV. It must not control another TV set.

  3. I dont know if this fix is mentioned yet, but it sure is NOT in the manuals.

    To re register the old or a new remote after trying to initialise by pressie the wheel 10 secs, first go to settings
    Network
    Connect apps
    Disconnect pairing

    The remote is seen as a paired app, removing the paired remote, fixed the trick instanty by pressing the wheel a few times (nothing to see to remove)

    Are some of you happy now???

  4. Glad to find this current thread on the LG Magic Remote.
    Mine is working but I have lost the pointer.
    The effect is I can use all the buttons to select and choose items.
    But no pointer.
    However when I move the remote around it moves the highlight on the screen.
    Like as if I can move the highlight by pointing the remote where I want to choose (instead of the pointer)!
    I didn’t know it could do that, but I don’t want it and need my pointer back!

    Can you help?
    Nigel

    • Press the Back button + Home button until the mouse disappears. And press the “Scroll” button until the power LED lights up. then the cursor will appear.

      • Thank-you for that. I have tried that and no change.
        The remote de-registered and when I pressed the scroll it re-registered.
        But still the highlight moves with the scroll wheel and the up/down/left/right buttons. Or if I just move/wave the remote about!
        I have a vague memory of being able to switch between using the cursor and pointing the remote at that part of the screen to select. But that might even have been another TV/remote!

  5. My magic Remote model is an AN-MR650 and when i press the wheel button, the red light stays on and does nothing and I just resetted to factory settings and i cant do nothing please help

    • Disconnect the TV from the mains for 5 minutes.
      Try pairing the remote control and the TV. If this does not solve the problem, the remote control or bluetooth module in the TV is defective.

  6. Hi I have LG tv model 43LF5900 My remote quit working It is the AKB74475401. I bought the exact same one and can not get it to work.

    • Look at the remote’s LED, through your phone’s camera. If the LED blinks when the buttons are pressed. The receiver in the TV set is defective.
      It is also recommended to download a program on your phone, LG TV remote. You can check if the TV is working.

  7. Hi I’ve got 3 LG TV’s in my house, 2 of them same age same remote(MR18BA), my main 65” TV after UPDATE! failed to switch off or on with remote so been using voice command to switch it off for last month. This Saturday thought I’ll fix it, so tried to de register after that it won’t register or work at all, found the basic remote and it won’t work as well, got the remote from other TV no luck, took all 3 remotes upstairs and all three are working as they should with my other TV. Then tried to reset TV to factory settings using my phone as remote after that it’s stuck in “press OK wheel button” but it won’t work with any remote, also it won’t work with my phone anymore because all settings been reset to factory settings basically I can’t use my TV anymore (all batteries been replaced and remotes checked with phone camera or other TV and they do work perfectly) how do I downgrade to previous update version without controlling a TV?

    • It is best to contact the service center. You can’t just install the old firmware, the TV will tell you that the newest firmware is already installed. There are programs that imitate the download from the official site or change the version of the firmware in the installation file to a newer one.

      But this looks very much like a faulty permanent memory chip. While the information is just stored, the memory works fine, when updating the program is overwritten. During the writing process the chip gets more voltage than when reading, and at that point the chip can fail

      • I have replacer RM board (wifi and Bluetooth board) and IR sensor and it works like new, parts cost me £7 from ebay

  8. Hi, my remote is AN-MR600. I tried to reset the remote and register it again but failed. Tried to switch off and on the TV, remove the batteries to no avail. Is this means the remote is defective? BTW my TV model is 55UH617T.

  9. Issue with the controller. When I press and hold “Home” and “Back” the control wont un-pair with the TV. Is there anything else I can do.

  10. We have a 65UN7000PUD with we just got we were told to buy the MR20GA. Remote works but missing a lot of functions. The web arrow only moves with the arrow keys it does not fly around. Help

    • Unfortunately the 65UN7000PUD does not support Magic remote control, the TV does not have a bluetooth module installed. Your Magic remote control only works with the TV via infrared signals like a standard remote control.

      • I read last night that lg has a app for iPhone and i told my wife and she said yes i use it for her washer and dryer. she added the tv to it and it works great we now have full control. When i gave LG the ser. # of my TV they are the ones that gave me the Part # for the smart remote but they never told me about the app. Thank You so much for taking the time to look at my question and responding
        Mark

    • Your TV is ready to work with the Magic remote AN-MR18BA, this is the original remote. Also the TV should work with AN-MR19BA, AN-MR20GA but you need to update the TV software.

  11. I have a 2017 LG smart TV and the new remote that I purchased is not syncing.
    I tried all of the above instructions.
    Are the new remotes not compatible with TVs manufactured from 2017 and early ?

  12. I have changed the batteries and no luck.
    I have tried holding the ok, guide and home button for 5 secs with nothing happening.
    The remote has worked perfectly until last night it was fine turning on then an hour later I couldn’t turn it off. It seems like its working somehow bcs the batteries were hot, but no response from the the remote.. what should we do now..?

  13. I have an MR20GA magic remote. When I put in batteries, the red ON/OFF button flashes three times, as I think it should. But if I then try to use any button, the red ON/OFF light comes on and stays on. And remote does not seem to operate

    • The Magic remote is a complex device, possibly defective, LG provides a 3-month warranty on the remote. Read the warranty on the LG website, it varies from country to country.

  14. I have changed my batteries and no luck.
    I have tried holding the ok and home button for 5 secs with nothing happening.
    The remote has worked perfectly until last night it was fine turning on then an hour later I couldn’t turn it off.
    The battery was corroded and I have wiped the connectors with alcohol.
    I don’t want to buy a new LG remote if I can’t fix this one, will a Universal remote work?

    • If the electrolyte leaked from the battery, you need to disassemble the remote control and wipe the electrolyte from the electrical board. The universal remote control works with any model of TV.

  15. I have a weird problem. After the tv being off all night I can’t get it to turn on. I have to unplug it then plug it back in. Then it works great all day. Does anyone else have this weird problem. So to reiterate the remote works all day. But once I turn it off for the night. The next morning it will not turn back on without it being unplugged and replugged in.

    • There is a malfunction in the TV, it looks like the receiver of signals from the remote control is also turned off. It should work on standby.

    • We bought smart lg tv,at few hours the remote was working fine,and after that no more,weird.So we bought magic remote but still not connecting to the tv. I regret buying lg,I wish I stick with Samsung now.

  16. my magic remote doesnt blink after replacing new batteries‍♀️the led light doesnt work after pressing HOME and BACK key

  17. Hi! I have an LG Magic Remote MR18 that works well until it doesn’t… what I need to do to make it work again is take out just one battery and put it right back in! after doing that, the power button lights up and start working!!

    When it doesn’t work, I can’t do anything is like the batteries are out completely! but again, if I take out just one of the two batteries (doesn’t matter which one) and put it back in, it works again.

    Any clue?

    • If you think about it, the remote control restarts when you pull out the battery and plug it back in. After a while, it does not work again. This is a malfunction of the remote control, we recommend you to take it apart and see what’s inside. Such a malfunction is more like a power failure, maybe the remote fell and the capacitor came off the circuit board.

  18. LG after 3 years same issue.

    Replace battery nothing

    Replace remote nothing

    Replace module wifi all fine for 1 month after this always same issue

    Non i see alot of poeple havé te same issue Is IT normal ? Obsolescence ?

  19. Hello, my TV remote got lost somehow and got another one but it’s not working, old what can I do to get it working?

  20. My leg smart remote power button stays red. When I removed the batteries and put them back in it blinks 3 times and stays red. If I move the cursor wheel it changes channels really fast. I’ve turned the TV off and on, I’ve tried holding all the buttons down in the suggested steps, checked infrared with phone. Nothing works.

  21. Our new model 2019 lg magic remote is not working and responding.no messages or problem defect are appearing on screen and power button also not blinking from your above suggestions.whats the reason to operate the remote,as it is new.

    • If you have installed the batteries correctly, it is likely that the remote control is faulty. In the factory, the remote control is usually just put in the TV box.

  22. My lg smart tv remote 2019 series stopped working.. I replaced the batteries with Duracell AA BATTERIES. the remote start button blinked thrice.. but still the remote is not working.. pls help

  23. My back button, volume up bottom and side arrow button are mis-functioning. When i press these the led on power button also does not blink. Kindly help.

    • It is necessary to disassemble the remote control and wipe the contact areas under the buttons, you can use non-aggressive cleaning agents (alcohol-containing). You can use a spray to clean the screens of monitors.

    • Pairing the remote and the TV, the remote should be next to the TV. If nothing helps, maybe the remote control is faulty.

  24. My remote 2018 model will not pair. It says unsuccessful try again. When I press home and back buttons the remove red light doesn’t flash so presumably I am not resetting the remote. Any suggestions

    • Restore your TV and remote (power off), try to install LG remote program on your smartphone (Smart TV Remote Apps for LG Smart TVs). If the program works normally, you need to replace the remote control.

  25. My standard LG remote smart button doesn’t work. When I press it I see a signal and TV is showing current status not opening up smart TV menu?
    Can you please help.

  26. My remote works fine, except for the OK button, it says I must insert WiFi or connect Bluetooth dongle. What is the problem and how can I fix it? Help plz

    • There are options:
      1.The remote control gives an incorrect command, try pulling out and reinserting the batteries in the remote control.
      2. Unplug the TV completely from the mains, pull the plug out of the socket and turn it back on again in two minutes.
      3. Try pairing the remote and the TV again.

      If these steps do not correct the situation, it is very likely that the remote control is faulty and needs to be replaced.

        • If you turn off the TV for 1-2 hours. After turning on the TV, the remote works for a while. It looks like a Bluetooth module malfunction in the TV. What component of the module fails when it heats up.

  27. Hi I had LG AN-MR19BA Smart TV Magic Remote Control (2019). My problem is that the remote wheel is damage thats why i cant press “okay” or “enter”. The rubber on the wheel is removed and worst is that the silicon is not working anymore. I open it to check if how’s the roller doing but I got nothing. The enter is not working. Please do help me ASAP.

    • If the remote is damaged, we should buy a new one.

  28. My problem was that the OK/scroll wheel stopped working; or when it seemed to try to reconnect with the tv the message “bluetooth has to be turned on” appeared in the right corner”.
    I found the solution after trying others, and it was hard to find so I leave it here. First, you have to find out if the problem is in the controller or in the Tv.

    Problem in the TV:

    1. Disconnect the TV, and take out the batteries of the controller. Wait 60 seconds. Plug the Tv and turn it on. Wait 5 seconds. Put the batteries in the controller and try to reconnect by pressing the OK button.

    If the OK button doesn’t work, or yo get the message bluetooth has to be turned on then then:

    2. Go to General>Quick start > turn it of.
    3. Turn of the tv
    4. Turn on the Tv and press the OK in the controller.

    If this doesn’t work you will need 2 controllers to fix the problem

    1. Go to general settings > establish factory settings
    2. When you are in the initiation screen you will need to pair the second controller and presss OK.
    3. When you can open the general menu go tu general>quick start> tun off
    4. Turn off the TV and the turn on the TV and pair the controller which was not previously working.

    This error might repeat it’s self in the future, so try downloading the controller ap into your iOS or andoird phone

  29. Some buttons of my magic remote work but some don’t. How should I take it apart and wipe the pad with alcohol?

  30. when placing the batteries the power botton is blinking 3 times and thats all.
    after that the the remote control is not functioning

    • Check if the bluetooth is turned on in the TV settings. If the remote control worked before replacing the batteries, then most likely you need to re-pair.

  31. I have the magic remote at the bottom right except it has the voice control button where the home button is. I have not been able to get to the home screen for the week I have had the tv. Anyone have this issue?

        • Same issue here …
          Disconnect the power cable of the TV and the batteries from the remote … wait 2-3 minutes and then power on the TV. Put the batteries in the remote.
          For me this works, I have no problem in pairing again the magic remote

        • Some buttons of my magic remote work but some don’t. How should I take it apart and wipe the pad with alcohol?

    • My tv too and I think is the IR sensor is the same part of the power on/off :/ how did you solved that ?

      • Do the following, unplug the TV for 2-3 minutes. Remove the batteries from the remote control for a couple of minutes. Turn the TV and the remote control back on and check how they work. If nothing changes, try pairing the remote and the TV again, if that doesn’t work again, the remote or bluetooth in the TV is defective. Most likely the remote control is defective and needs to be replaced.

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